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All organisations using a Non Geographic number for people to contact your organisation - numbers beginning 08, 09 or 118 - you need to be aware of all major changes to how these numbers are charged.
The cost to the consumer for calling a service number (starting 084, 087, 09 or 118) are now made up of two clear parts
Numbers where Access and Service Charges apply; i.e. those numbers beginning 0843, 0844, 0845, 0870, 0871, 0872, 0873, 09, and 118.
All the changes were implemented on the 1st July 2015.
The Service Charge for the XoverX numbers are listed in the table below.
Freephone numbers starting 0800 or 0808, which are generally already free from landlines, have also become free for consumers to call from mobile phones from 1 July 2015. After this date, you will not be charged for calling any number starting 0800 or 0808 from your mobile.
All of these changes apply across every landline and mobile. To find out more, visit ukcalling.info & ofcom.org.uk.