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All of our excellent services fall into one of these categories:
Free Services – We know how important your calls are, so we ensure that there is no extra charge for any of our essential services, such as Voicemail, Hunt Group, Xpanel, Call Statistics, Google Analytics and many more. These are the services that keep businesses large and small flowing smoothly at all times.
Audio Services – Some of our most essential services are about what the customers hear. So with services like Call Greeting and Audio On-Hold Marketing, we make sure that they remain informed. These types of enhancing services can make all the difference, making sure that you sound like the truly professional organisation that you are.
Alert Services – No one wants to spend the whole time monitoring the phone when there is other important work to be getting on with. At the same time, no smart business ever wants to miss a call. That’s why we give you the best of both worlds, monitoring for you and sending you alerts when you need them, including our Missed Call Alert via email/SMS.
Routing Services – We direct calls to the destinations you want with our seamless routing options. Need Forward All or Time Based Forwarding for example? You can rely on us every time to route your calls the right way, providing and inexpensive, hassle-free routing solution for you.
Customer Experience – The experience that a customer has with a company on the phone will form a large part of their opinion of that company. We therefore provide services that ensure each customer gains the best, most professional impression of your company and enjoys a seamless experience. This includes Virtual Receptionist, Call Queuing and Average Waiting Times, all of which help you give each customer the most positive experience possible.
Additional Services – As well as core services, we are proud of our excellent range of services such as Call Screening and Call Recording which, amongst many other equally useful services, go towards providing a full suite of great additions to your company’s communications systems.