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Our Call Greeting service is an excellent way to ensure that every single caller receives the same, consistently professional welcome on each call.
Not only does this boost a company’s image, it also promotes the brand name, product or service as desired from the start of the call.
The Call Greeting is heard as soon as the caller connects with your Cloud Number. It is a short recorded message of your choice.
After the Call Greeting has been played, the call continues as usual, ringing until it is picked up by a person or Voicemail.
The Call Greeting message can be changed as often as you wish. It provides an additional way to draw attention to new products, changes in service, or even seasonal adaptations. It can also serve as a welcoming introduction to the department or team who will respond to the call.
All call services are very straightforward to set-up on demand – simply go to the Xpanel to select and enable your chosen options.
There is a choice of how to pay for your services. You can per hour, which is paid like a utility service, in arrears. Alternatively, you can buy a package, which will give you a number of points to spend on your own tailor-made selection of services. Packages are paid for in advance. They give you the freedom to pick as many services as you wish, up to the total number of points that you have in that package.